You will find the expiry date in the e-mail with the voucher code or on the gift card.Did you receive the card as a gift?We can use the code on your gift card to find out how long it is still valid.Please contact us and we will check it for you.
Check on the gift card or in the e-mail with the code of your gift card whether you have reached the minimum order amount and your gift card has not yet expired.Your gift card should work, but still get an error message?Please contact us.
We always send the order form by e-mail after you have completed the payment and order.You can also view your order when you log in to your account.Didn't create an account?Send us an e-mail with your name, your order number and the date of your order.
We have different rates for shipping, depending on the total amount and weight of your order, the carrier and the delivery address.In Belgium there is free shipping from 70 euros, in the Netherlands and Luxembourg from 100 euros and in Germany and France from 150 euros.
If you have any feedback or complaint about your product or our service, we kindly ask you to contact us.Our customer service team will carefully evaluate your message and try to resolve any issues to everyone's satisfaction.Do not forget to mention your order number.
As soon as we have received your complaint, you will receive a confirmation.We try to respond to all complaints within 3 working days, or inform you if we need more time to investigate the situation.
Yes, you can return the goods in the original and unused condition within 30 days of receipt.You don't have to give a reason for this, but we would appreciate it if you let us know why the order doesn't meet your expectations.
You must inform us of your return product prior to the return.You can do this by sending an e-mail to firstname.lastname@example.org. Do not forget to mention your order number.
The article must be sufficiently stamped.You can return the article to: archaeology meets design – All-Archeo bv, Woestijnstraat 45, 2880 Bornem, Belgium.
We recommend that you keep proof of shipment.Archeology meets design is not responsible for theft or damage during shipment.
Return the item in the original product packaging, unused and undamaged.
If an item has been specially adapted to your wishes, we do not accept returns.We made the item especially for you
Only sufficiently stamped returns will be accepted.Insufficient or unstamped returns will be refused and will be returned to sender.
If the payment of your order has been successful, you will return to the website from the payment interface and an order confirmation will be automatically emailed.If you do not receive an e-mail within 1 hour, please contact us.